This Cookie Notice explains how AKUVOX (SINGAPORE) INNOVATION PTE. LTD and its group companies (“Akuvox”, "we", "us" and "ours") use cookies and similar technologies to recognise your device when you visit our website at akuvox.com and akuvoxsmartplus.com ("Website"). It explains what these technologies are and why we use them, as well as your rights.

What are Cookies?

Cookies

Cookies are small amounts of data that your browser receives and stores on the local drive of your computer or mobile device, which enable your device to be recognised when you visit the Website. For the purposes of this Cookie Notice, we use the term "cookies" to describe cookies and any technologies or tracking methods that operate in a similar way.

First party cookies

Cookies set by the owner of the website that you are visiting (in this case, Akuvox) are called "first party cookies". Only the website owner can access the first party cookies it sets.

Third party cookies

Cookies set by domains other than the Website are called "third party cookies". They enable third party features or functionalities (e.g. measurement, analytics). Third parties that set these cookies will be able to recognise your device when it visits the Website and also when it visits other websites that have partnered with these third parties. We may use various third-party cookies to report usage statistics of the Website through the Website.

Session Cookies

Session cookies last as long as your online session, and will automatically expire from your computer or device after you end your browsing session (and close your browser).

Persistent cookies

Persistent cookies will remain on your computer or device after your browsing session has finished. These cookies are required to recognise your device across different browsing sessions (for example, to remember your online preferences).

Cookie consent management and user choices

Akuvox uses a cookie consent management mechanism to ensure that non-essential cookies and similar technologies are only activated after a visitor has provided consent. The mechanism distinguishes between strictly necessary cookies and other categories, allowing informed choices regarding cookie use.

When a website visitor clicks "Reject", only strictly necessary cookies remain active. Non-essential cookies are not placed, activated, or accessed until the visitor subsequently provides consent for the relevant categories.

Why do we use cookies?

We use cookies to provide website functionality, or to enhance user experience on our website. The specific types of cookies in use on our website and the purposes they perform are described in the table below:

Strictly necessary cookies

These cookies are essential for the website to function and cannot be disabled.

Name	Provider	Purpose	Duration
PHPSESSID	Akuvox	Session management	Session
CSRF tokens	Akuvox	Security verification	2 hours

Analytics cookies (requires consent)

These cookies collect information on website usage to improve performance and user experience.

Name	Provider	Purpose	Duration
_ga, _gid	Google	Website analytics	2 years

Marketing cookies (requires consent)

These cookies enable personalized advertising and measure campaign effectiveness.

Name	Provider	Purpose	Duration
_gcl_au	Google	Ad tracking	90 days

How can you control cookies?

You have the right to control cookies via the cookie banner and settings interface: accept all, reject non-essential, or customize by category. Website visitors may withdraw or modify consent at any time by revisiting settings. Browser settings also allow cookie management, though disabling some may affect functionality. Changes take effect for future sessions and prevent further use of selected non-essential cookies. You can still use our website if you reject non-essential cookies, although your use of some features and access to some areas on our website may be limited. Cookies that are "essential" to the functioning of our website cannot be refused.

Updates to this Cookie Notice?

We may update this Cookie Notice from time to time to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. The date at the top of this Cookie Notice indicates when it was last updated.

Where can you get further information?

If you have any questions about our use of cookies, please email us at dpo@akuvox.com.